When you are asked to do a hard refresh of a web page, here is what that means.
Doing a hard refresh will request all of the page elements to draw the page from the server. This can be done in one of several ways:
- Hitting Ctrl+Shift+R at the same time on the keyboard
- Hitting Ctrl+F5 at the same time on the keyboard
- Holding down the Ctrl key and left clicking with the mouse on the refresh icon. The refresh icon is on the same row as the web address and looks like a little semi-circle with a pointer at the end.